Leadership Model for Success

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“If every day is a gift, I need to find the returns counter, quickly!”

–  Unattributed

There are studies published everywhere on workplace stress and the trend isn’t positive.  Give or take, 70% of American workers say workplace stress is having a negative effect on their lives — at work, at home, or both.

It’d be nice to relax.  And for leaders, the best way to relax is to REELAX.

R – Recruit and retain the best talent you can possibly afford.  It’s better to be short-staffed than poorly staffed.

E – Create an environment where success is the most likely outcome.  That probably means removing internal obstacles and listening to the voice of the market.  (Here’s a current take on environment from yesterday’s post…)

E – Set expectations that are so clear they can not be misunderstood.  “Faster” is not clear.  “By Tuesday at 9:00 AM CST” is clear.

L – Lead.  Great people expect to be led, not managed, and if we try to manage them, they’ll leave.  If we’re managing, we probably need to revisit the R!

A – Set up accountability that runs in all directions at all times.  If we all answer to us all — we’re at our most effective and efficient.*

X – X-Ray everything until we know why we’re doing (or not doing) it!  It’s all in the “Why!”

That’s the Heston Group approach.  If you’d like help getting there, contact us today!

 

*of course there has to be a “boss,” it’s just that if the janitor can hold leaders accountable to the commitments they make (new mops or whatever it might be), just as the leaders expect a sparking presentation of the facility, the culture is pretty powerful.  It also requires a vision and mission that aren’t wall art — that connect people to the “Why” in their work…

 


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  1. […] what to measure.  Once we’ve defined what is important, it’s easier to deploy the REELAX Model — actually, it’s dang near impossible to succeed at any pursuit until we’ve […]

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