“The obsession with measurement is the problem. There is something we can use instead of measurement: judgment. Some of the most important things in the world can not be measured.”
– Henry Mintzberg, author and professor, McGill University, quoted in The Speed of Trust, by Stephen M. R. Covey
“Not everything that can be counted counts, and not everything that counts can be counted.”
– Albert Einstein
Trust, as called out in Covey’s book is the “one thing that changes everything,” but it’s not the first thing.
Judgment is. Good judgment is critical in knowing whom and what to trust, and thus judgment becomes the key ingredient in knowing, even in a world that tries to measure everything.
If you think of it mathematically;
Judgment x Trust + Measurement = Magic
Judgment and Trust are multipliers, Measurement is simply additive, and when we get that equation right, magic is the outcome.
If you’ve not read the book, click right here and buy it now!
If you already own it, read it again, like I’ll be doing over the next few days.
Difference making is about “getting” the stuff that others don’t get. Leveraging good judgment, knowing when, who and how to trust and discerning what to measure leads to “getting it” more better, more faster.
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