Sustained Excellence

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“When your remote control has fifty buttons, you can’t change the channel anymore.”

–     Chip and Dan Heath, in their 2007 book, “Made To Stick; Why Some Ideas Survive and Others Die

This post is not about the LIII-rd “Big Game” last night.  This post is about The EE’s.

Referring to the REELAX Leadership Model, the EE’s are where sustained excellence is born.

An environment where success is the most likely outcome…  That one is steeped in strategy, process and transparency.  As leaders, when we create an environment where obstacles are removed, where execution is largely instinctive and auto-reflex induced, those with whom we compete will be on their heels and guessing at what they should do next while we’er just doing what we should do next, in a way that seems effortless and is energizing.

Expectations that are so clear they cannot be misunderstood…  When everyone knows their job, and (this is important) how it ties to the greater goal, the over-arching outcome we’re seeking as a team or an organization, and when everyone knows their teammates are completely reliant upon them to get their part right, it brings clarity in every instance.  It erases doubt and makes measuring a very simple exercise indeed.  Years ago, when I was being trained in the Anheuser Busch management system, I met a janitor at the Fort Collins, CO brewery.  I complimented him on how immaculately clean the place was, and he replied, “A clean brewery is an efficient brewery, and that’s one way we’re gonna get to 50% market share.”  If he’d have had a mic, he could have dropped it.

The New England Patriots, whether we like them, hate them or don’t care one way or the other — have been to nine of the last nineteen Super Bowls.  They have won six of them.  Same coach.  Same quarterback.  Same system.  You could say they have the EE’s pretty much nailed.

So, technically, I guess this post was kind of about the LIII-rd “Big Game” last night…

Sorry ’bout that…

 

 


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