Mistakes

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“When you make a mistake there are only three things you should ever do about it.  Admit it, learn from it and don’t repeat it.”

          –     Paul “Bear” Bryant (1913 – 1983), as quoted by Robert Glazer in his Friday Forward from November 15th

If coaching is your thing, Coach Bryant would be a pretty high standard to aspire to.

If leadership and ideation is your thing….wait, are your things — Glazer’s a pretty good place to start.

A funny thing about great coaches and leaders, they pretty much agree on this concept:  Mistakes aren’t the problem.  Repeating mistakes is the problem.

Admit it?  “Hey, look, I screwed up.  I forgot to input the services in the contract calculator and now the client is ticked because we’re billing an extra $500 per month.”

Learn from it?  “I worked with the sales ops team, and we’ve changed the input fields to require a value or opt-out in every spot on the form.”

Don’t repeat it?  “In this week’s huddle, I told everyone about what I did wrong, and we all agreed to watch each other’s pace to make sure we don’t rush through the details.”

Executing on a mistake-tolerant leadership style requires vulnerability and transparency.  From top-to-bottom.  All-day, every day.

It might not be easy on Day #1, but it will get easier every day thereafter, especially when you see the talent you’ll attract, the closeness of the team and the steady, predictable improvement you’ll achieve, together.

 

 

 

 


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